We provide quality problems for all products sold on the platform. There is no reason to change the service free of charge. If you find the goods with quality problems, wrong specifications, and missing products, we will unconditionally replace them for you. Reissue. The specific product quality problem judgment standard is publicized in the reference platform, which is provided by the commodity brand party and complies with relevant national and local laws.
1. Dealing with the quality of the goods: If you find that the goods have quality problems after receiving the goods, you can apply for the quality of the goods and exchange the goods, and provide pictures of the quality problems, we will replace the goods for you free of charge after verification. Note: All the products sold on the platform are affixed or printed with platform-specific barcodes. The barcode is the sales certificate of the platform. Please do not tear or discard it.
2, after-sales service processing cycle: product quality problem replacement application, please submit within 7 days after receiving the goods, please check in time. Wrong and missed issues Please submit within 3 days after receiving the goods, so as to avoid the shortage of the platform warehouse, you can not resend your sales.
3, business quality assurance, maintenance, three bags and other after-sales service: all the products sold on the platform are provided by the brand side of the quality assurance, maintenance, three bags and other after-sales service, such as your consumer needs this service after purchasing goods, You can directly contact the brand side of the product. The specific service content and plan are subject to the after-sales service standards set by the brand of the product. We will also provide you with services such as contact, contact and delivery.